Shipping & Returns

PRINTS

All prints come with free worldwide shipping. They are made to order and dispatched from my printing studio in Sweden within 7 business days. Each print is carefully packaged in a sturdy cardboard tube to ensure safe delivery.

Orders are shipped with DHL and include tracking. Estimated delivery time is 7–14 business days, depending on your location. Once your order has been shipped, you will receive a tracking number via email to follow its journey.

ORIGINAL PAINTINGS

All original paintings are shipped with UPS and include a tracking number. Please allow approximately 2 weeks for preparation before dispatch, as each painting is carefully packed to ensure it arrives in perfect condition. Once shipped, delivery time is typically 5–7 business days.

Each original painting comes with a signed Certificate of Authenticity, verifying the originality and uniqueness of the work.

SHIPPING WITHIN EUROPE

Shipping within Europe is free of charge. Paintings are delivered stretched and securely packed in custom-made wooden crates for maximum protection during transit.

SHIPPING OUTSIDE EUROPE

If you live outside of Europe and wish to purchase an original painting, please contact me at info@sandraelisabethnobre.com or via the contact form before placing your order.
For international shipments, paintings are shipped unstretched and rolled, to minimize the risk of damage and reduce shipping costs.

Please note: An additional shipping fee will apply for deliveries outside Europe.

You will receive your UPS tracking number by email as soon as your painting has been shipped.

RETURNS

As required by EU consumer protection law, you have the right to return your order within 14 days of delivery.

To initiate a return, please contact me at info@sandraelisabethnobre.com within 14 days of receiving your item.

Returned items must be unused, in their original condition and packaging. Return shipping costs are the responsibility of the customer, unless the item is damaged or incorrect.

Please note: The right to return does not apply to commissioned artworks and sale items.

If you have any questions about returns, please contact me at info@sandraelisabethnobre.com

UNCLAIMED PACKAGES

A fee of 35€ will be charged for shipping and administrative expenses if the parcel is not collected or if you are unavailable to accept it on the designated delivery date, or if the parcel is being returned due to incorrect address.